Migration to new hosting provider

A new dedicated server has now been purchased and is ready to take over the sipsorcery service from the flakey Amazon EC2 server instances. The sipsorcery DNS records will be updated in approx 8 hours at 24 May 2010 00:00 UTC. There should be minimal disruption unless anyone has hard coded in an IP address of one of the existing servers.

The new sipsorcery deployment consists of a single dedicated server and the IP address is 69.59.142.213.

Even though the new deployment is going back to a single server deployment I do anticipate that it will be significantly more reliable than the existing dual Amazon EC2 virtual server deployment. As discussed in numerous previous posts the EC2 virtual Windows instances are particularly flakey and on average fail 2 to 3 times per week. Before moving to Amazon’s EC2 the precursor to sipsorcery, the mysipswitch service, was hosted on a single dedicated server which did not suffer a single operating system failure in well over a year.

In the event that there is a failure the sipsorcery service can be installed and configured from a new Windows server in approximately 30 minutes. The new hosting provider has a 100% service level agreement on hardware and network and grants 100 minutes of credit for every 1 minute of downtime. That doesn’t mean failures won’t happen but it means they are going to be doing everything they can to avoid any outages and should the sipsorcery dedicated server fail it will be repaired or an alternative server will be provided very quickly.

  1. Sean’s avatar

    Is there a problem with sip providers getting reistered on sipsorcery as a result of the upgrade? I’ve had no success getting my sip provider registered for several hours now. Thanks.

    Reply

    1. BrianS’s avatar

      I can make outgoing calls OK, but incoming calls are being sent direct to the VSP voicemail. According to sipsorcery it has registered with my providers, but the VSPs all say there’s nothing registered.

      In the status window I keep seeing red warnings. They always say httpServerTooBusy. I can’t get any useful info from the console.

      Reply

      1. BrianS’s avatar

        OK, ignore above comment. I realize I should post in the forum and follow sipsorcery on twitter.

        Reply

      2. Bruce’s avatar

        Sipsorcery won’t register successfully with Callcentric.

        Reply

        1. Bruce’s avatar

          Now successfully registers at Callcentric.

          Reply

        2. Andrew Schwabecher’s avatar

          Greetings, we at 8×8 are active viewers of your blog. I wanted to let you know that 8×8 now offers dedicated server hosting solutions at our Silicon Valley and New York data centers. You can find more details on our dedicated server offerings on our web site, or you can contact me directly if you would like more details.

          Thanks!

          -Andy

          Reply

          1. sipsorcery’s avatar

            Andy, I knew you guys did VoIP but not hosted servers. Do your load balancers handle SIP? Most of the ones I’ve found are HTTP only or require an expensive customisation to support SIP.

            Reply

            1. Andrew Schwabecher’s avatar

              Hi,

              8×8 does offer a Netscaler load balancer solution as an add-on to any of our managed hosting packages. The Netscaler load balancers have true layer-4 TCP & UDP load balancing capabilities and they do support SIP. Getting the Netscaler to work reliably with SIP requires some tuning which we can assist with.

              More information about our managed hosting offering is available on our website.

              Reply

            2. Sipsorcery’s avatar

              Sipgate Phone shows offline, even though sipsorcery shows registered successfully . Still confusing ………….

              Reply

              1. sipsorcery’s avatar

                Both sipgate.com and sipgate.co.uk are showing my accounts online and both are only registered through the sipsorcery server.

                Reply

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